Pillar Statement

To always connect with you, to understand you and help give you what you need, when you need it, in a way that works for you

Pillar Objectives

• Offer the best sustainability-oriented products and services
• Highlight sustainability and focus on impact in customer messaging
• Be transparent and fair in all aspects of customer relation
• Contribute to the well-being of customers
• Ensure the safeguarding of customer data and privacy

Select Key Achievements

Q3

• Launched two new social housing products Mazaya 2.0 and Tas'heel catered to low-mid income customer segments
• NBB’s Education Loan Campaign offers 2 lucky winners 1 year tuition installments
• NBB successfully financed the first beneficiary under the ‘Tas’heel’ finance solutions, enabling them to purchase a residential villa in Deerat AlOyoun, in conjunction with the Ministry of Housing and Urban Planning and Eskan Bank.
• NBB partnered with Cork Information Technology W.L.L to introduce a Supply Chain Finance solution for its Corporate and SME clients and their suppliers.
• NBB extends support to SMEs with upgraded Tamweel Al Watani Scheme
• NBB increased fraud awareness campaigns for its customers