Our exclusive Sign Video service now enables our hearing-impaired customers to access an online interpreter easily, allowing them to communicate with us through the sign language service. In a fast and secured process. This service is launched to cater to our valuable customers providing them with convenient solutions along with our variety of financial services.
- Accounts and cards enquiries
- Debit and credit cards disputes
- Transfers and remittance enquires
- E-channels support
- Branch timings
How does it work?
- Download the latest version of Skype from www.skype.com
- Create a new Skype account using your Microsoft account or use your existing Skype account that is linked to a Microsoft account.
- Enter SignVideo@nbbonline.com in the search field and click Search Skype
- Select SignVideo@nbbonline.com and choose the video call icon to start the video call with NBB’s call centre interpreter.
Required Operating system:
Before using the SignVideo please make sure of the following requirements:
|PC/Mobile with a webcam|
|Latest Skype application installed on your PC/Mobile.|
|Internet connection with bandwidth of at least 256 kbp/s upload & download (384kbp/s recommended).|
* This service from NBB is free and is available from 8:00 am till 4:00 pm