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NBB SignVideo

NBB SignVideo

Our exclusive Sign Video service now enables our hearing-impaired customers to access an online interpreter easily, allowing them to communicate with us through the sign language service. In a fast and secured process. This service is launched to cater to our valuable customers providing them with convenient solutions along with our variety of financial services.

Services Available

  • Accounts and cards enquiries
  • Debit and credit cards disputes
  • Transfers and remittance enquires
  • E-channels support
  • Branch timings

How does it work?

  • Download the latest version of Skype from www.skype.com
  • Create a new Skype account using your Microsoft account or use your existing Skype account that is linked to a Microsoft account.
  • Enter SignVideo@nbbonline.com in the search field and click Search Skype
  • Select SignVideo@nbbonline.com and choose the video call icon to start the video call with NBB’s call centre interpreter.

Required Operating system:

Before using the SignVideo please make sure of the following requirements:

PC/Mobile with a webcam
Latest Skype application installed on your PC/Mobile.
Internet connection with bandwidth of at least 256 kbp/s upload & download (384kbp/s recommended).

* This service from NBB is free and is available from 8:00 am till 4:00 pm

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Please fill in all the required fields in order to process your request.